![]() ![]() Once your project is rolling and certain business details are out of the way, always make time to be a human. It’s important to keep that in mind and have empathy for your client-and respect for his or her time. Clients are often tasked with several responsibilities outside of your project. Plus, building a rapport from the beginning of a project will only help you to communicate what may be perceived as sensitive information in the future.īe sure to acknowledge that your client has a life outside of the project-not only at home, but in the office, too. Using your time with clients to find common interests will help you (and your project team). Project managers often get so caught up in the project details that any semblance of their personality gets stuck in a project plan or spreadsheet.
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